📦 When Will My Order Ship?
Orders are typically processed within 1–3 business days (excluding weekends). Once shipped, you’ll receive a tracking number via email so you can follow your package’s journey.
🚚 How Long Does Shipping Take?
United States 10–15 business days
Canada & Europe 12–17 business days International 12–17 business days
Note: Multiple items may ship separately and arrive at different times depending on warehouse location. Delivery times may vary due to customs, weather, or unexpected delays.
🔍 Can I Track My Order?
Yes! You’ll receive an email with your tracking number once your order is shipped. You can track it directly on the carrier’s website.
❌ Can I Cancel My Order?
Orders can be canceled within 24 hours of payment. Contact us as soon as possible at support@wildhoof.shop.
Orders cannot be canceled once they have been shipped.
✏️ I Entered the Wrong Shipping Address
If you made an error in your shipping details, please contact us at support@wildhoof.shop within 24 hours so we can update your order before fulfillment.
📦 My Item Arrived Damaged
If your item was damaged during transit, don't worry. Email us with the following details:
Your full name
Your payment invoice
Photos or videos of the damaged item and packaging
Once received, we’ll review your claim and send a replacement promptly.
Still have questions? We're here to help at support@wildhoof.shop